Net Promoter Score Β· 2025
85NPS

“The voices behind a number that means everything to us.”

An NPS of 85 puts us in the top tier globally. But numbers only matter because real people are behind them.

Speed and their learning capabilities Agility to respond, trainings for the team on ground. I like the scalability & quality of work Quick turnaround on questions & incidents A reliable partner also with social impact. Speed and their learning capabilities Agility to respond, trainings for the team on ground. I like the scalability & quality of work Quick turnaround on questions & incidents A reliable partner also with social impact.
85
Net Promoter Score
World-class threshold: 70+
150+
Clients surveyed
in Q3 2025
96%
Would recommend us
to a colleague
4.9β˜…
Average satisfaction
across all projects

What our clients actually say

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“NW has a very committed and dedicated team to process the annotation requirements. They excel in delivery and delivery good quality output”

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“I really appreciate the professionalism and systematic approach the team brings at the planning stage of projects. The effort taken to understand scope, ask detailed questions, and align on requirements upfront helps bring clarity during solutioning, especially for complex workflows.”

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“Listens to customer requirements and is very sensitive to interest of its customers. I find that the tech leads and engineers make it a priority to understand the requirement well. Follow up is also really good. I rely on NW to highlight issues and follow up on delivery asking if it has met expectations. Over time, I find this commendable.”

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“I value NextWealth for its Quality and its Flexibility in adapting to changing business needs. The model offers Scalability while driving significant Social Impact by bringing employment to non metro areas.”

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“Highly dynamic and flexible in accommodating additional asks and process changes, consistently showing a positive and collaborative approach. They are open to new requirements and willing to adapt as business needs evolve. “

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“The management is cooperative and understand the requirements. Team members are very genuine and having right skills to execute the tasks.”

Watch client stories

85
NPS Score

What an NPS of 85 actually means

Net Promoter Score measures how likely your clients are to recommend you β€” on a scale of βˆ’100 to 100. A score above 70 is considered world-class. Above 80 is exceptional.

Our NPS of 85 was measured across 150+ client responses in Q3 2025, with no incentives offered for participation.

βˆ’100 Β· Poor 0 Β· Neutral 50 Β· Good 70 Β· World-class 100

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next success story?

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