Will AI Replace or Disrupt India’s KPO/BPO Models?
In the rapidly evolving technological landscape, AI is having an impact across various industries. One sector that stands on the brink of a significant transformation is India’s Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) industry. AI’s ability to streamline operations, reduce costs, and enhance service quality poses a critical question: Will AI replace […]
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