Blogs

Artificial Intelligence

AI and Human Expertise in Catalog Management: A Balanced Approach for eCommerce Success

According to The State of Personalization Report 2024, published by Twilio Segment, AI-driven personalization is a growing trend in eCommerce. 92% of businesses use Generative AI to drive success. Some common use cases include offering smart product recommendations, quicker product description generation, and improved search using images. eCommerce businesses, especially those dealing with thousands of […]

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Artificial Intelligence

AI Bias and Fairness: Strategies for Creating Inclusive Algorithms

Artificial Intelligence (AI) has become an integral part of modern society, revolutionizing industries from healthcare to finance and transforming how we live, work, and interact. From personalized recommendations on streaming platforms to predictive analytics in criminal justice, AI systems are increasingly making decisions that affect millions of lives. However, as AI technologies proliferate, so do […]

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Natural Language Processing

Common Pitfalls of Applying AI in Real-Life Use Cases: Addressing Challenges with Human-in-the-Loop Solutions

AI has become a transformative force across industries, offering unprecedented opportunities to enhance efficiency, decision-making, and innovation. However, implementing AI in real-life scenarios is not without its challenges. From biased data to over-reliance on automation, the pitfalls of AI applications can have significant consequences. This article explores the common challenges faced in AI implementation, the […]

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Success Stories

Computer Vision

Computer Vision

project to identify phishing threats

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Customer Experience

Inbound Chat and Voice

customer support for India’s leading fintech company

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